Understand your purchase

Refund details.
A clear process.

Check eligibility and prepare the information our billing team needs to review your request.

Published policy updated Read the full published policy

A concise summary of the published refund policy for digital scripts, themes and modules.

01 / Eligibility

Eligible requests

Refunds are limited to mistaken duplicate payments or non-delivery caused by OwnSMMPanel after payment.

02 / Exclusions

When refunds are unavailable

Refunds are unavailable after download, installation or license-key issuance; for changed minds, insufficient technical knowledge, unsupported hosting, or use blocked by third-party policy violations.

03 / Your request

How to request a review

Email billing@ownsmmpanel.in with subject Refund Request, your order or transaction ID, purchase date and explanation.

Email billing
04 / Processing

After approval

Approved refunds take 7–10 business days through the original payment method. Banks and payment providers may affect arrival time.

05 / Other services

Rental & setup questions

The published policy does not specify rental or setup-service refund rules. Ask billing for the applicable order terms before purchase.

Review your order details

Have a product or license question? Explore the related terms and frequently asked questions.